SITXHRM002 Roster Staff - Assessment Task 1: Knowledge Questions

Assistance on Questions Task

Questions

  1. List two sources of information that you could access to find information about the Hospitality Industry (General) Award.
  2. List two further sources of information that you could access, to find out information on work agreements for the hospitality industry.
  3. Why is it important to check the relevant award conditions when preparing a roster?
  4. How is an enterprise agreement different from a modern award?.
  5. Explain how industrial agreements can affect the preparation of rosters.
  6. Identify at least two factors of how each of the following award provisions will impact the rostering process.
Leave 
Mandated breaks between shifts 
Maximum allowed shift hours 
Standard pay rates 
Overtime pay rates 
Penalty pay rates

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  1. List four impacts of contractor fees, if you had to include them in a staff roster.
  2. Outline two considerations when rostering permanent or casual staff.
  3. Using the table below and referring to the Hospitality Industry (General) Award 2010, (this can be found at the Fair work Australia government website fwc.gov.au), identify the key elements of the award.
Leave entitlement 
Mandated breaks between shifts 
Maximum allowed shift hours 
  1. Using the table below and referring to the Hospitality Industry (General) Award 2010, (this can be found at the Fair work Australia government website fwc.gov.au), provide the overtime payable.
Period of overtimeOvertime payable (as a percentage)
Monday to Friday:  First two hours 
Monday to Friday: After first two hours 
Midnight Friday to midnight Sunday 
A rostered day off 
  1. Using the table below and referring to the Hospitality Industry (General) Award 2010, (this can be found at the Fair work Australia government website fwc.gov.au), provide the appropriate penalty rate for each period.
 Penalty rate for full-time

and part-time employees

Penalty rate for casual employees

(incl 25% loading)

Monday to Friday  
Saturday  
Sunday  
Public holidays  
  1. Dixon Hospitality has an enterprise agreement with its staff, rather than following the Hospitality Award. Complete the table below for full time staff: https://www.fwc.gov.au/documents/documents/agreements/fwa/ae419117.pdf.
Name of Agreement 
Leave entitlement 
Hours required to work 
Mandated breaks between shifts 
Maximum allowed shift hours 
Overtime payable 
  1. Using the National Employment Standards (NES), provide the maximum weekly hours for the following:
 Maximum weekly hours
Full-time 
Part-time 
Casual 
  1. Provide two examples of organisational initiatives for each of the following, that could have an impact on the preparation of staff rosters.
Sociocultural-friendly 
Family-friendly 
  1. Using the table below, identify three issues that you may come across for each leave provision listed when preparing a staff roster.
Carers 
Compassionate reasons 
Illness or injury 
Jury service 
Long service 
Maternity or paternity 
Rehabilitation of injured workers 
Study 
Recreation (holiday) 
  1. Why are rosters used and why are they important for controlling staff costs?
  2. Provide four functions of a software program that can support the development of a roster.
  3. What are two different formats used for staff rosters?
  4. Identify four items that you would need to include on a roster.
  5. Using the table below, summarise two different methods used to communicate a roster.
Digital/electronic 
Paper based 
  1. Provide two advantages of rostering team members that have diverse social and cultural backgrounds, as well as skills.
  2. Identify four human resource policies and procedures that could be used to find out about leave provisions and managing socio-cultural workforce issues.
  3. Referring to the hospitality industry specifically, provide three examples of operational requirements that can have an impact on roster development.
  4. Explain how a wage budget can impact rostering

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