ISYS3004 User Experience Evaluation and Analysis - Assignment 2: Report

Executive Summary

[Required for Assessment 3 only.  This should Include a brief description of the purpose of the report, identify the key problem being addressed, and summarise the proposed design solution]

1            Product Description

[provide a description of your product here, 1-2 paragraphs.]

2            Requirements Analysis & Design Documents

2.1        PACT Analysis

2.1.1        People

[Things to consider in this section:

• Physical differences
• Psychological differences
• Language and cultural differences
• Individual differences in needs and abilities
• Different mental models
• Social differences]

2.1.2        Activities

[Things to consider in this section:

• Purpose of the activity
• Temporal aspects (items 1–4)
• Cooperation (5)
• Complexity (6)
• Safety-critical (7 and 8)
• The nature of the content (9 and 10).]

2.1.3        Context

[The physical or circumstances under which the activity takes place, including:

• the physical environment
• an organizational context
• a social context]

2.1.4        Technology

[Things to consider in this section:

• Input methods
• Outputs (displays, sound, printers, haptics)
• Communication/network access
• Content, data and media]

2.2        Identifying User Requirements

2.2.1        Personas

[You need to create at least three (3) personas that represent your typical app/site users.  You can use the layout/format of your choice, or similar to those provided in this unit content]

2.2.2        User Stories

[You need to create user stories for each of the 3 personas that]

2.2.3        Use Cases

[You need to create a use case diagram to reflect the use cases required for your selected task/area of the app/site you are working on]

2.2.4        User Journeys, Maps and other design documents

[You need to create at least one User Journey Model, or other type of map to demonstrate one of your persona’s uses of the app/site task]

3            Evaluation Methods

[Insert a short overview of the evaluation methods chosen, with reasoning for your choices.]

3.1        Sample Users/Testers

[Here you should identify the key characteristics including demographics of your sample users]

3.2        Formal/traditional Evaluation Methods of data collection

(Delete any sub-headings if not used)

[User evaluation forms with appropriate questions.  Your questions should measure usability, user experience, and acceptance for your chosen app/site task.]

3.2.1        Usability

[perform a usability evaluation for the existing app/site using appropriate criteria.]

3.2.2        Accessibility

[perform a usability evaluation for the existing app/site using appropriate criteria.]

3.2.3        User Experience

[user experience evaluation for the existing app/site using appropriate criteria.]

3.2.4        Acceptance

[acceptance test for the existing app/site using appropriate criteria.]

3.3        Other methods of evaluation

[delete any sub-headings if they are not used]

3.3.1        Semi-structured interviews

[in addition to using evaluation forms, you can prepare some questions to ask your sample users – this method can be used to gain other insights into the use of the app/site.]

3.3.2        Community feedback

[you may have received feedback from your development or prototype community, e.g. InVision Studio community, or itch.io]

3.3.3        Social Media feedback

[you may have received feedback from social media sites such as Linked in.]

4           Evaluation of Results and Analysis

4.1        Evaluation Results

[Place the results of user evaluations here.  Use the headings from the previous section and insert your completed forms and other feedback here.]

4.2        Analysis of Results

[Summarise your results here.]

4.3        Key Problems found

[Identify at least three (3) problems you have found in your analysis of results.]

4.3.1        Problem #1

4.3.2        Problem #2

4.3.3        Problem #3

5           Design Alternatives (required for Assessment 3 only)

[Consider and discuss specialised factors of user interface designs, including emerging technologies to reflect users' characteristics (i.e. age, education, cultural differences, etc) to increase effectiveness and the user experience.]

5.1        Sketching and Brainstorming

[Use this section to include any other sketches or models created during the design processes.]

5.2        Design Language

[Aesthetic Requirements - Discuss general principles of evaluation of a user interface design in terms of aesthetics.  Any discussions or information about the existing design choices of your chosen application, and any proposed suggestions/alternatives.

• Could include a storyboard or two
• Could discuss colours, fonts, etc
• Could include descriptions or any diagrams

The purpose of this section is for you to consider the visual and interactive aspects of the design. ]

5.3        Links to Prototypes

[provide links to your original, and your proposed prototypes, displaying alternative solution.

Please ensure that the link you provide is accessible by others, including your tutor. ]

6            Discussions, Recommendations, Next Steps

[You should discuss your current recommended adaptions to user interface designs based upon the results of a usability test, including adaptions based on improved and/or emerging technologies.

 This section should be 1-2 paragraphs long and provide a summary of your recommendations and next steps.]