Frequently Asked Questions About EdAssist 5: Eligibility,

Benefit Purpose Mercy recognizes the importance of education and how co-worker development is critical to the success of the organization. Mercy encourages professional growth and development of co-workers* by providing financial assistance to accomplish educational and career goals. While Mercy's Tuition Reimbursement Program provides for an opportunity to grow in one's job, it should not be assumed that involvement in the program is a guarantee of promotion, job advancement, continued employment or increase in earnings. It is expected that co- workers participating in this program will utilize the benefit as another means of improving themselves and their continuing career possibilities within Mercy and that tuition reimbursement participants will continue to work for Mercy. About My Benefit Mercy has partnered with Bright Horizons to administer the Professional Development & Degree Program. This partnership brings the following enhancements: A simple web-based approach to applying for and receiving tuition assistance, as well as submitting program and course requests, grades, and receipts Educational & college finance coaching at no cost to you Exclusive tuition discounts and other savings at 220+ schools If your question is not answered below, you can contact Bright Horizons by submitting a support ticket. Or, to get real-time answers, you can connect directly with our support team via Live Chat on the website or call us! How Can I Get Started? You can log intoMyEdAssistto submit an application, view resources regarding your tuition benefit, schedule a coaching session, or submit a support ticket. For key functions, such as uploading documentation to your application, you can also download our mobile app from the App Store and Google Play. The first time you use it, you'll be asked to enter a company code. From there on, your standard login is all that's required. Company code: Mercy. Coaching Academic and financial wellness coaches will help you: Find the right school, program, degree, or course to meet your educational and career objectives Compare different programs, majors, or degrees to help save you time and money Evaluate previous coursework and prior learning to maximize your transferable credits Navigate the admissions and college finance processes Schedule yourfreeappointment by visiting theEducation Coachingpage withinMyEdAssist. Network The Bright Horizons Education Network is a group of more than 220 schools and education providers that offer unique benefits to you as a co-worker of Mercy. Benefits vary from school to school but may include: Tuition discounts Waived application fees A dedicated contact for students