BSBSTR801 - Assessment 2: Research Report

Instructions to students:

• The assessment tasks for the unit assume that you will work in the Business Services Case studies/ exercises used in this assessment reflect a workplace scenario.
• The student must have access to a Computer, Printer for doing the assessment for this unit. Attempt all the If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. If the assessment is not satisfactory, the trainer will allow one more attempt to the assessment item.
• The responses to assessment questions should be in your own words and examples from workplace should be used wherever possible.
• You are required to interact and communicate with a range of people at your
• You need to identify suitable professionals who can give you honest feedback and support on innovation.
• You may decide to interview a range of stakeholders from diverse groups including technical and subject matter experts, juniors, seniors, peers and other people whom you perceive to help you in generating new ideas and thinking.
• You can plan a single/ multiple brainstorming session with all stakeholders together or a series of sessions/one to one meeting.
• You must prepare a questionnaire/ agenda for the
• You must take prior appointment with the people identified by you and ensure to perform this task professionally in a simulated environment or actual workplace.
• You must then analyse the ideas and prepare a report on generating innovative thinking and
• The word-limit for the report is 1500-2000 words.

Read the following instructions and make a report with all the requirements highlighted:

Case Scenario

Select an organization you know (or wish to work for). Imagine the selected organization has been facing problems like poor communication, lack of vision, lack of accountability, negative growth etc and hence decided to recruit a new CEO. The management has advertised the position. For this task, students have to consider that they have applied for the job and have been called for an interview for the position of CEO. In this task, you are required to prepare and present a report on innovative thinking and creativity based on your chosen organization. On the basis of this report your application will be assessed. You may need to interact with relevant stakeholders and use a range of techniques and tools to get some ideas on innovative thinking and practice. Consider the following points and prepare a report now -

1. (a) Provide brief introduction of the business, its products and services

(b) Current position and problems being faced by the business.

2. Explain the various techniques and tools to generate innovative ideas and new thinking for the
3. Using the identified techniques and tools, research, review and critically analyze the trends which are shaping organization’s current and future thinking and practice, including the key concepts, current theories and
4. Evaluate the overall context for innovative and creative thinking at both the individual level and the collective level, including for the organisational context, and for the broader industry context.

5. Review and consider the different leadership styles suitable for innovative thinking and
6. Review and refine your own style and practice in relation to modeling and supporting Document the review, including methods applied to refine your style and practice.
7. Identify and evaluate the risks associated with innovation within the organization, documenting control measures suitable to manage these
8. Establish ways to capture communicate and share innovative ideas and practices within the
9. Explain the approaches to initiate and foster communication, consultation and team development approaches that support innovation.
10. Explain and establish mechanisms at the system and the process level that can support innovation.