Task 1 – Knowledge Questions |
Task summary
Required · Access to textbooks/other learning materials. · Access to a computer and Microsoft Office. · Access to the internet. Timing Your assessor will advise you of the due date of this assessment via Canvas. Submit on Canvas 1. This completed workbook Assessment criteria
Re-submission opportunities
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Task 1: Knowledge Questions
Question 1 |
a) Give two (2) examples of business-related systems and b) Two (2) examples of business-related processes Explain how the selected systems could be used to support effective continuous improvement. |
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Question 2 |
Identify two (2) continuous improvement methodologies and briefly describe them. |
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Question 3 |
What strategies can you employ to ensure the adoption and implementation of continuous improvement methodologies? |
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Question 4 |
Why is it important to establish decision-making systems that include the whole team? |
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Question 5 |
Identify and describe at least 3 decision-making processes. |
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Question 6 |
Describe 3 strategies to negotiate, resolve conflict and de-escalate incidents. |
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Question 7 |
Explain how a continuous improvement system such as “meetings” relate to other business systems and requirements including:
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Question 8 |
List 5 examples of sustainability principles which must be met upon the implementation of change and improvement processes. Why should you follow these principles? |
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- This completed workbook
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