BSBPMG534 – Manage Project Human Resources - Assessment Task 2

Assistance on Identify Relevant Organisational Procedures

Practical Assignment

Overview

The goal of this assessment is to assess your practical knowledge and skills in:

Identifying procedures in your organisation relevant to human resource management on a project.

This assessment contains one task:

Task 1 – Identify Relevant Organisational Procedures

For these tasks, assume that you are managing a project in your organisation.

You are required to:

§  Identify procedures in your organisation relevant to managing human resources on a project.

§  Review the instructions in each task included in this Practical Assignment.

§  Record your responses as required in the instructions for each task.

Resources required for assessment:

§  Organisational policies and procedures relevant to the following:

o   Interpersonal communication

o   Counselling

o   Conflict resolution

Contact your Assessor/Training Provider to get some assistance in accessing the resources required for assessment listed here.

Access and review policies and procedures from your organisation relevant to the following:

§  Interpersonal communication

§  Counselling

§  Conflict resolution

Answer the following questions, using these policies and procedures as reference.

After completing this task, submit copies of the policies and procedures you accessed and reviewed to your assessor.

 
i.        Outline all your organisation’s procedures relevant to interpersonal communication.
ii.       Outline all your organisation’s procedures relevant to counselling.
iii.     Outline all your organisation’s procedures relevant to conflict resolution.

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Workplace Assessment

Overview

The goal of this assessment is to assess your practical knowledge and skills in:

§  Planning human resources relevant to projects

§  Implementing project personnel training and development

§  Leading project teams

§  Finalising human resource activities related to projects

The workplace assessment is divided into 16 tasks:

        1.            Task 1.1 – Identify Resource Requirements

        2.            Task 1.2 – Assign Personnel to Tasks

        3.            Task 1.3 – Plan Training and Development

        4.            Task 2.1 – Communicate Project Role Descriptions

        5.            Task 2.2 – Implement Training and Development

        6.            Task 2.3 – Assess Project Team’s Performance

        7.            Task 2.4 – Support Project Team

        8.            Task 2.5 – Improve Project Team’s Performance

        9.            Task 2.6 – Improve Project Effectiveness

    10.            Task 2.7 – Monitor Influences on Performance and Morale

    11.            Task 2.8 – Report Influences on Performance and Morale

    12.            Task 2.9 – Implement Procedures for Interpersonal Communication

    13.            Task 2.10 – Implement Procedures for Counselling and Conflict Resolution

    14.            Task 2.11 – Manage Resource Conflict

    15.            Task 3.1 – Disband Project Team

    16.            Task 3.2 – Recommend Improvements

These tasks must be completed as part of a formal workplace project that you are managing.

Each task comes with a set of instructions. You are to follow and perform these instructions while being observed by the assessor and submit any required documentation.

Before starting this assessment, your assessor will also discuss with you these tasks as well as instructions and guidance for satisfactorily completing them. They will also organise the resources required for this assessment (listed below).

You are required to:

§  Complete the tasks within the time allowed, as scheduled in-class roll

§  Plan the human resources relevant to the project

§  Implement training and development for the project’s personnel

§  Lead the project team

§  Finalise human resource activities for the project

Resources required for assessment:

To complete this assessment, you will need access to the following:

§  Workplace or a similar environment that will provide you access to:

o   Project that requires management

·         The project’s approved project management plan

·         The project’s approved human resource management plan

·         Work breakdown structure (WBS) for the project

·         Completed analysis of activity resource requirements

·         Project schedules and timelines

·         Progress reports

·         Work performance reports

·         Relevant KPIs

·         Communication logs

o   Opportunities to complete the workplace assessment tasks within this project

o   Templates for Gantt charts, meeting minutes

o   Project planning software

o   Organisational charts

o   Employee records and profiles

o   Workplace resources to plan the human resources relevant to the project, such as, but not limited to:

·         Organisational policies and procedures relevant to conceptualising or defining work roles; assigning personnel to project tasks; the use of HRM methods and tools

·         Templates for documenting personnel assignments

·         Organisational documents relevant to HRM tools to support personnel performance

o   Workplace resources to implement training and development for project personnel, such as, but not limited to:

·         Organisational policies and procedures relevant to training and development; communicating with the project team; personnel performance

·         Templates for training plans; development plans; performance assessments

·         Employee records of past training attended

·         Previous development plans implemented

·         Current training and development plans for project team members

·         Project staff assignments

o   Workplace resources to lead the project team, such as, but not limited to:

·         Organisational policies and procedures relevant to managing individual performance; managing project effectiveness; managing performance and morale; reporting; interpersonal communication; counselling; conflict resolution; managing resource conflict

·         Organisational documents relevant to HRM techniques for managing individual performance; HRM tools for monitoring influences on performance; HRM techniques for counselling; HRM techniques for conflict resolution

·         Templates for reporting influences on project team performance and morale

·         Intervention plans for employees

o  

·         Improvement recommendations from past projects

·         Quality checklists

·         Employee handbook

·         Code of conduct

o   Workplace resources to finalise human resource activities related to the project, such as, but not limited to:

·         Organisational policies and procedures relevant to project closure; continuous improvement

·         Templates for documenting analyses of issues experienced on the project; documenting recommended improvements

·         Issue logs

·         Records of disciplinary action taken

IMPORTANT: Additional workplace resources may be required upon the contextualisation of this assessment.

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