You will need to take your notes/completed activities to class, or follow your trainers direction about how to complete activities.
If you are unsure about anything, talk to your trainer/assessor.
| Self-study Guide | |
| Unit code and title | BSBPEF502 Develop and use emotional intelligence |
| Instructions | You are to complete each of the self-study tasks below. Each activity is a mandatory part of your study. After completing each of the tasks, tick the box below to show that you have completed the activity and bring evidence of this to class to share. |
| Activity | Task | Expected time | Completed |
| Watch & research | Watch one of the videos from the RTO Works video series:
· Emotional Intelligence Theory Conduct your own research to answer the following questions: · What is the definition of emotional intelligence? Who created the term? · What are the key principles of the emotional intelligence theory? · What are the essential principles of emotional intelligence? · Why is emotional intelligence important in the workplace? How do the principles you have listed above apply to a work environment? |
1.5 hours
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| Practical activity | Consider yourself in a fast-paced work environment. In this environment, reflect on how well you:
· identify your emotions · manage your emotions · understand your emotions · self-reflect. Identify ways you may be able to improve in these areas and how your personal emotional intelligence may affect your perception of your colleagues and workplace. Take notes for future reference. |
2.5 hours | ¨ |
| Research | Research a culture with significant differences to your own.
· List what emotional cues they may use that you don’t and vice versa. · Identify potential cultural barriers in the workplace. Explain how effective workplace relationships can be built between people from different cultural backgrounds by creating positivity in the workplace. |
3 hours | ¨ |
| Review | Review your assessment requirements for this unit and read through your Project Portfolio so you know what you will be required to do. Make sure you review your Student Guide if you need to revisit some areas of your training. Ask your trainer any questions before you begin your assessment to ensure you understand all of the learning and are ready to be assessed. | 3 hours | ¨ |
| Reflection | Reflect on the following:
· Information learned during your training · Your main key “takeaways” from this unit · What did you learn that you didn’t know already? How can you apply this in your study/work/life? · What did you find challenging or confronting? How did you overcome these challenges or barriers? |
2 hours | ¨ |
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