Information for students
Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:
- review the advice to students regarding answering knowledge questions in the Business Works Student User Guide
- comply with the due date for assessment which your assessor will provide
- adhere with your RTO’s submission guidelines
- answer all questions completely and correctly
- submit work which is original and, where necessary, properly referenced
- submit a completed cover sheet with your work
- avoid sharing your answers with other students.
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Assessment information
Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for information on: · where this task should be completed · the maximum time allowed for completing this assessment task · whether or not this task is open-book. Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix C of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that. |
Questions
Provide answers to all of the questions below:
- Discuss four (4) styles of leadership and the impact each of the identified styles on organisational culture.
- Explain the importance of a participative management style when implementing organisation change.
- Discuss three strategies that a leader can use for building trust and confidence with colleagues during times of organisational change.
- Describe the differences between organisational transformation and organisational development.
- Explain the key phases of a change management process.
- Describe five components that may be included as part of a change management plan.
- Explain two strategies that can be used to effectively communicate and embed change during an organisational change process.
- Explain three reasons why individuals or groups within an organisation may resist change. Include at least one suggestion of how resistance can be overcome for each of the areas you identify.
- Discuss at least three barriers to organisational change.
- Discuss at least two strategies to address barriers to organisational change.
- Outline key information that should be included in an organisation’s communication protocol for communicating internally, as well as externally.
- Discuss what is involved in personal development planning and the methods that can be used to achieve this.
- Outline at least five crucial components of a personal development plan.
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