Assessment Task 2 - Knowledge Test
The following questions should be answered using Microsoft Word and submitted to your Assessor electronically. Answer every part of the question. Type your answers below the questions.
Q1: Explain any four (4) events or trends in the external environment that impact the achievement of organisational objectives in 30-60 words each.
Q2: How can trend analysis help in identifying changing trends and opportunities in the workplace? Write your answer in 100-150 words.
Q3: Why is it important to review existing policies and practices against strategic objectives to guide organisational change? Write your answer in 150-200 words.
Q4: What is a cost-benefit analysis? Write your answer in 100-150 words.
Q5: What are the different costs involved in cost-benefit analysis? Write your answer in 100-150 words.
Q6: Explain the following two (2) methods for conducting a cost-benefit analysis for high priority change requirements and opportunities in 50-100 words each:
- Return-on-investment analysis
- Net present value.
Q7: Explain the following methods of conducting a risk analysis in 50-100 words each:
- Fault Tree analysis
- Cause Consequence Analysis
Q8: Explain the following barriers to change and relevant mitigation strategies to address them in 150-200 words each.
- Lack of employee involvement
- A bad culture shift planning
Q9: Why is it important to involve the various stakeholders in an organizational change program in planning the change? Write your answer in 100-150 words.
Q10: What type of specialists or experts could you consult when you are deciding on change management opportunities and processes? 250-300 words.
Q11: What content should be included in communication plans for the promotion of benefits of organisational change? Write your answer in 150-200 words.
Q12: Explain the key content of educational plans to address the staff members’ training requirements for implementing the change in 70-120 words.
Q13: Explain the change management processes or cycle in 200-250 words.
Q14: Explain the strategies for communicating and embedding change in 300-350 words.
Q15: What is organisational behaviour? Write your answer in 50-100 words.
Q16: Discuss the impact of organisational behaviour on change management plans. Write your answer in 100-200 words.
Q17: How do the external environment factors impact change strategies? Write your answer in 150-200 words.
Q18: Explain the key components of a change management project plan in 200-250 words.
Q19: How would you monitor the change management strategy that has been implemented in an organisation? Explain in 50-100 words.
Q20 How would you review the change management strategy that has been implemented in an organisation? Explain in 50 – 100 words.:
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