BSBHRM411 Administer Performance Development Processes

Assessment Task 1 – Written Questions

All answers must be provided in a minimum 200 words or more.

1. What is Performance Development and what are the key elements of a Performance Development system?
2. How does collection and analysis of data effect the performance development system and what would be the best methods to collect and analyse this data?
3. What strategies must be used to provide feedback and training in relation to the performance development?
4. How does Performance Development of employees contribute to organisational objectives and eventual organisational success?
5. Explain the importance of the performance development & management in the human resource cycle in an
6. What can be the possible strengths & weaknesses of any performance development system?
7. What are the various rewards or incentive schemes that you can recommend? Provide examples of 2 organisations that use these for employee
8. What are warning systems and grievance procedures that you can recommend? Provide examples of 2 organisations that use
9. Define the term ‘Position Description’ and write position descriptions for the following job roles:
   • Head Chef of a leading restaurant
   • Human Resource executive in a call centre
   • Marketing Manager in a retail company
   • Primary school teacher
10. What are KPIs? From your understanding of the concepts and from your research done for the previous question, list the possible KPIs for following job roles in the given organisations:
    • Head Chef of a leading restaurant
    • Human Resource executive in a call centre
    • Marketing Manager in a retail company
    • Primary school teacher
11. As a human resource manager, how would you prepare for performance appraisal meetings? If there is disagreement about performance appraisal outcomes, what advice & support will you provide to an employee?