Briefing Report
The strategic priorities of Boutique Build, as stated in the strategic plan, revolve around being the best boutique home builder in Australia through quality, innovation, leadership, respect, and honesty and reliability. These values have a strong relationship with human resources.
Quality and Human Resources
Maintaining quality improves customer satisfaction and helps the company in building profitable relationships with its customers. Quality management is a function of the human resources department of Boutique Build and aims to improve the quality of products and services the company offers to its customers. The company can gain insights on quality through customer satisfaction and feedback. The HR department of the company is developed to serve the organization, as well as the company. In order to improve the quality of its products and services, the HR department muse assess the internal needs of the customers. Customers can only be satisfied if the HR department of Boutique Build is able to meet their needs.
Innovation and Human Resources
Allowing for innovation in its services is one of the primary functions of the HR department of the company. Innovation management is an amalgamation of change and innovation process management. Successful innovation can only be attained through the human factors, particularly because the entire innovation process is dependent on the human element at the company.
Leadership and Human Resources
Quality leadership lies amongst the strategic priorities of the company. The function of the HR department of the company is to identify the talented future leaders of the company and promote them so that they are able to take up the job of people development. In this way, the leaders will be able to guide other employees of the company and provide a direction to the company’s model of human resource management.
Respect and Human Resources
Treating everybody with respect is one of the key strategies of company. Respect shall bring a good name to the company. The leaders of the company must treat everybody with respect. In addition, they must watch out for conflicts and avoid getting into one so that a good working environment is fostered.
Honesty and Reliability and Human Resources
Honesty and Reliability ought to be displayed by the HR manager of the company. The integrity of the HR manager will help him gain trust of the employees, as well as that of the customers. As a result, the customers will view Boutique Build as a reliable homebuilder and get the chance to explore its customer service.
PESTLE Analysis
The human resources requirements of Boutique Build are likely to be affected by the following political, economic, social, technological, legal and environmental factors:
Political
- Political adversaries (competitors)
- Views of the shareholders in the industry
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