In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio.
You will need access to:
- a suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access
- your learning resources and other information for reference
- Project Portfolio template
- Simulation Pack (if you need a case study).
Ensure that you:
- review the advice to students regarding responding to written tasks in the Business Works Student User Guide
- comply with the due date for assessment which your assessor will provide
- adhere with your RTO’s submission guidelines
- answer all questions completely and correctly
- submit work which is original and, where necessary, properly referenced
- submit a completed cover sheet with your work
- avoid sharing your answers with other students.
| Assessment information |
| Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for information on:
· where this task should be completed · how your assessment should be submitted. Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that. |
Activities
Complete the following activities:
- Carefully read the following:
| This project requires you to develop critical and creative thinking [1] in others by:
· researching critical and creative thinking as it relates to learning and the workplace · identifying a team and individuals under your leadership who require coaching in critical and creative thinking · assessing individual and team critical thinking skills · facilitating / allowing, making easy formal and informal learning opportunities in critical thinking · providing an opportunity for team members to apply critical thinking to a workplace problem · developing recommendations for improvement in critical thinking learning opportunities. |
| Vocational education and training is all about gaining and developing practical skills that are industry relevant and that can help you to succeed in your chosen career. For this reason, we are giving you the choice to base this project on your own business, one you work in or a familiar with, or you can use the case study provided. This will mean that you are applying your knowledge and skills in a relevant, practical and meaningful way to your own situation!
The case study has been designed to cover a wide range of work areas. If you are using the case study, select a work area and team relevant to your field of interest (e.g. IT team, Sales team, Manufacturing team etc.) |
| It is important that you are able to access enough information for your chosen business in order to be able to do your assessment. As a minimum this should include organisational policies and procedures related to workplace training and those that address features of critical thinking. |
| You will need to communicate with people who work for, or are involved, in this business several times. Your communication may be either directly with actual staff members or fellow students/your assessor can play the roles of relevant people/parties. Communication can be in any appropriate format (e.g. face to face, video conference, email) as long as it meets the requirements outlined in the Project Portfolio.
You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take are outlined below. |
Preparation
Make sure you are familiar with the organisation you are basing this assessment on and have read through the necessary background information. For the case study business, this is all of the documents included in the Simulation Pack. If it’s your own business or a business where you are working or are familiar with, have your business or case study approved by your assessor.
Choose a suitable leadership role that you’ll assume for this assessment and identify an appropriate team and individual job role(s) within the team that require coaching in critical thinking. It’s important that critical thinking forms an important part of your chosen team/job role(s).
Complete Page 4 of your Project Portfolio for this unit.
Whether you’re using an approved business or the case study business, your assessor must approve your chosen job role and the team and job roles of individual team members who require coaching in critical thinking.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio.
2. Plan and assess critical and creative thinking
| You are now required to complete Section 1 of your Project Portfolio.
To complete Section 1, you need to: · Research critical and creative thinking characteristics, models, features, skills, techniques, applications and learning environments. · Provide an overview of your chosen organisation and its products, services and programs. · Identify how critical and creative thinking is supported and inhibited in the organisation. · Plan how to articulate key features of critical and creative thinking concepts to your team at an upcoming team meeting (step 4). · Develop questions to identify critical and creative thinking knowledge gaps in your chosen team and individual team members at an upcoming team meeting (step 4). · Plan how you will approach teamwork and communication at the upcoming meeting to be inclusive and collaborative. |
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| Make sure you have answered all questions in Section 1. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in your in Section 1 of the Project Portfolio and make sure you attach these upon submission. You will use the work done in this section of the Portfolio to guide a team meeting in the next activity. In preparation, read through step 4. |
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| Arrange a meeting with your team to determine team and individual team member’s critical and creative thinking knowledge gaps. Make sure you have your questions ready to use at the meeting and are familiar with the teamwork tools and techniques identified in Section 1 of your Project Portfolio. |
| This meeting may take place with actual people who work for/are associated with your chosen business. Alternatively, classmates or your assessor may play the role of one or more team members.
This can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions below and meet the timeframes allocated. If this session is not viewed in person by your assessor, you will attach proof of the meeting to Section 2 of your Project Portfolio. |
3.Team meeting
| Consult with your team as a whole, and with individual team member(s) to:
· Articulate key features of critical and creative thinking concepts. · Identify at least two critical and creative thinking knowledge gaps for your team and at least two critical and creative thinking knowledge gaps for at least one individual team member. · Establish your team’s views and experience of the organisation’s approach to critical thinking. · Collaborate with team members to identify workplace problems that fall within the scope of the team and require further critical thinking. · Negotiate with team members which problem is the most pressing and relevant. The team members will apply critical thinking to this problem later on in the assessment. |
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| This meeting should take 20 minutes.
As you engage with team members, you are required to demonstrate effective communication and teamwork skills including: · speaking clearly and persuasively to communicate your ideas and thoughts · asking questions and listening to seek the views and opinions of all team members · using appropriate language suitable to the team dynamics. As you interact, establish connections and understanding with each team member and make sure you collaborate and negotiate using techniques that includes and considers all participants. You will be assessed on this. |
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4.Support critical and creative thinking
| You are now required to complete Section 2 of your Project Portfolio.
To complete Section 2, you need to: · Summarise the outcomes of the team meeting. · Develop at least two processes relevant to your organisation that provide a safe critical and creative thinking environment. · Plan one formal and one informal learning opportunity for team member(s). The learning opportunities must address the knowledge gap(s) identified in the team meeting. Make sure that between your two learning opportunities you cater for a whole team and an individual. (i.e. one opportunity should be for a team and one opportunity should be for an individual). · Plan for team members to apply critical and creative thinking to the workplace problem selected as part of the team meeting. |
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| The formal and informal learning opportunities and application of critical thinking skills can take place in any relevant format as long as they adhere to the requirements set out int Section 2 of the Project Portfolio. |
| Make sure you have answered all questions in Section 2. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in your in Section 2 of the Project Portfolio and make sure you attach these upon submission. You will use the work done in this section of the Portfolio to facilitate the formal and informal learning opportunities and application of critical thinking skills in the next steps. In preparation, read through steps 6,7 and 8. |
| Make any necessary arrangements with the team member(s) who are participating in your planned formal and informal learning opportunities as well as your planned application opportunity (e.g. arrange a meeting, draft an email with attached documents etc.).
Make sure you are prepared to facilitate these opportunities and seek feedback as planned in Section 2 of your Project Portfolio (e.g. required resources have been developed). |
The opportunities may take place with actual people who work for/are associated with your chosen business. Alternatively, classmates or your assessor may play the role of one or more team members.
If the opportunity requires face-to-face interaction, this can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions below and meet the timeframes allocated. If this session is not viewed in person by your assessor, you will attach proof of how you facilitated the learning or application opportunity to Section 3 of your Project Portfolio.
5.Facilitate a formal learning opportunity
This is your opportunity to demonstrate your ability to lead a team or individuals to develop their critical thinking ability by addressing their knowledge gap(s).
Facilitate the formal learning opportunity planned in step 5. Make sure you:
- Focus on their specific knowledge gaps.
Seek feedback from team member(s) about the learning opportunity you’ve facilitated.
6.Facilitate an informal learning opportunity
| If your formal learning opportunity addressed knowledge gaps of your team, then this learning opportunity will address the knowledge gap(s) of an individual team member. Alternatively, this learning opportunity will be for your team if the formal learning opportunity was created for an individual. | |
| This is your opportunity to demonstrate your ability to lead a team or individual to develop their critical thinking ability by addressing their knowledge gap(s).
Facilitate the informal learning opportunity planned in step 5. Make sure you: · Focus on their specific learning gap(s). · Seek feedback from team member(s) about the learning opportunity you’ve facilitated. |
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7.Facilitate an application opportunity
This is your opportunity to demonstrate your ability to lead a team and individuals to develop their critical thinking ability by facilitating an opportunity for them to apply their critical thinking skills.
Facilitate the application opportunity planned in step 5. Make sure you:
- Provide clear instructions on what is required by team member(s) as they critically address the workplace problem.
- Provide feedback to the team member(s) relating to their use of critical thinking as they address the work place problem.
- Identify additional support your team requires.
Seek feedback from team member(s) about the opportunity you’ve provided.
8.Monitor and improve critical thinking practices
After the learning and application opportunities, complete Section 3 of your Project Portfolio.
To complete Section 3, you need to analyse feedback and develop at least one recommendation for improvement in future learning.
You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in your in Section 3 of the Project Portfolio and make sure you attach these upon submission.
9.Submit your completed Project Portfolio
Make sure you have completed all sections of your Project Portfolio, answered all questions, provided enough detail as indicated and proofread for spelling and grammar as necessary. Remember to submit all necessary attachments as indicated.
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