BISY3005 Knowledge Management - Case Study Report

Task:

You are required to conduct an audit of the knowledge management systems used in a selected enterprise (enterprises table for selection are in the last page of this file).

You will analyses the enterprise’s management information systems and make recommendations including the strengths and weaknesses that were revealed.

Describe how the KMS(s) are used to help the organisation gain a strategic or competitive advantage in the industry.

Describe how the researched organization manage their knowledge internally and externally and how the market responds them.

Describe the organisation and explain the problem or opportunity it faced.

Describe the nature of the Knowledge Management initiative that the organisation implemented including the process by which the initiative was selected.

Explain and analyse any difficulties the organisation may have faced in implementing the KM system.

A presentation of your work must be provided in class.

• Your report should be a synthesis of ideas researched from a variety of sources and expressed in your own words. It should be written in clear English, and be submitted at the end of the lecture in session 10 in electronic format as a Word document. This electronic file will be checked using Turnitin for any evidence of plagiarism. You are expected to use references in the normal Harvard referencing style. A cover sheet should be attached to the assignment report confirming that the work is solely your own.