CHCCOM005 Communicate And Work In Health And Community Services -Assessment Activities

Assessment Activities

Activity 2A

• What information should you retain when receiving instructions?
• What information should you write down when receiving a message?
• Identify three things that you are specifically permitted to do under your scope of practice.
• Identify three things that you are NOT permitted to do under your scope of practice.

Activity 2B

• Identify three types of additional services that you may recommend a patient or client could use for their benefit.
• What types of service providers are there in the health care system?
• What three national subsidy strategies exist in Australia?

Activity 2C

• Make a brief list of examples of the following:

1. Workplace acronyms
2. Workplace abbreviations
3. Workplace slang
4. Workplace sociolect.
   Aim to give two to three examples for each.
   For each example, give the term used and explain what it means or refers to.

Activity 2D

• Identify three people/positions/roles that may be considered above you in the hierarchy of the workplace.
• Identify three people/positions/roles that may be considered below you in the hierarchy of the workplace.
• For each, briefly explain the communication protocols that apply in your interactions with them.