The Manager’s job in context

Company Introduction:

The company was started in Seattle, Washington.  It is an international coffee house as well as the largest coffeehouse firm in all over the world. Almost in every country it has 18,887 stores (Simmons & john, 2003). in the United states the company have over 12,500 coffee chains while in Canada it have 1200 stores and in UK the company have above 700 coffee houses (Simmons & john, 2003). In beverages the star bucks sells  espresso based hot drinks, drip brewed flavored coffee, salads, coffee beans, snacks, cold & hot sandwiches, pastries, Panini etc. being as an entertainment source the star bucks also sells out the music, films and books on various topics. Many of the product range of the Starbucks are either seasonal or somehow limited to some specific stores only; while many of them are easily approached from other departmental stores as well for example Starbucks branded beverages (ice-cream) as well as coffee are also offered at grocery departmental stores (Simmons & john, 2003). Starbucks mission is emphasis to motivate and look after the human spirit as a single person, or through a cup or one locality at a time. The vision of Starbucks is to provide finest coffee to customers while keeping the standards of principles.  Starbucks aims & objective is to establish Starbucks as the most familiar and appreciated brand in the globe. Further the aim of company is to make continued supply of beverages as well as to increase mass market share.

Report Objective:

The intention of the task is to create awareness about the complication of the management job, the necessary interaction between employees in order to conceptualize the scientific nature of managerial work as well as understand, interpret and carry out a detailed task description (Jago, 1982).

Job Requirements:

Being as the HR manager in Starbucks, following are some job requirements that I have to perform.

• I have to provide on the job training to newly hired people.
• I have to  prepare Coach presentation appraisal and the  estimate of the usefulness of training programs, generous propositions for development
• Intend taxing and assessment perform
• Take out never-ending technological leadership and HR expansion classes for workers
• Talk about with administration and examine to recognize training needs based on unsurprising changes, production developments, and other things
• Plan and organize training manuals, enlightening materials, multimedia illustration assists etc
• Plan, build up and offer training and employees development agendas—using on-the-job teaching classroom education appearances, detachment and e-learning, gatherings, consultations, as well as arranging workshops
• Training need analysis to develop new training programs or adaptation and improvement in existing programs
• Training and apprenticeship programs assessment and valuation for observance with government averages
• Trainer instructors and supervisors in schemes and skills for training and transitioning with organizational workforce
• Arrangement, expand, and govern management, or agency-exact training agendas.

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Individuals/groups important to the job:

 The connection between a manger and other employees should be professional as well as friendly. I feel myself very lucky that I have my subordinates who are not only work efficiently but also seams friendly and cooperative. As I am a human resource manager, thus every employee of every department of my company is very important to me. I am sole responsible about the employees training needs, their performance appraisal etc. But most importantly, I am very thankful to the marketing staff members who get sales training from me & my other staff very successfully and bring optimistic earnings in company. As a manager, I appreciate the compatibility of all employees’ performance, characteristically with admiration to objectives and inducement. I try my best that I set organizational goals should be compatibility set between all employees. For instance, I critical evaluate that individuals’ goals must add achievement in company’s goals.  

Principal characteristics of individuals:

Although I like companies all employees, but most of them all I interact with below mentioned people as they spent much time in all stages of training weather it is on the job & off the job. These individuals are belonging to different departments and showing massive contribution in company’s profit.

Characteristics of individuals in terms of effectiveness:

Nature of interdependency:

As I stated earlier, that I interact with all above stated person effectively and try to meet the standard of job interaction. Mr. john is working as my assistant thus he is sole responsible for all my work quality, I and john try our best to do research on the best possible HR activities, so that our department becomes more professional & stronger in terms of quality work. Ms. Mari being as marketing head, always market starbucks products via different advertisement patterns, thus I assist her to find out best modes of advertisement. Mr. Watson, not only directly connect with me, but also with Ms. Maria. I hire different sales person for Mr. Watson department that can boost the company’s sales. Mr. Michael is helping me out to organize employees training classes, introduce newly effective training methods for management. By using my ideas of module, I interact with all people being as the HR manager of the company, while absorbing all rights to instruct employees and to remind them that they have obligations to follow and leads all the instruction very carefully. Along with this, I try my best that I admire all employees’ efforts and show friendly behavior to them.

Evaluation of independencies:

As a HR manager, I evaluate all employees on the merit of quality work, their training performance, and their working performance appraisals. To evaluate people whom I interact most (mentioned in above table) whether they are working properly or not I set following criteria.

Skills Needed: (Functional & Technical Expertise)                                                                                                      

• I make sure that all Information should be communicate with employees effectively & efficiently
• Aptitude to realize the work narrated documents
• I make sure that all employees capable to educate others how a little is done
• Inspiring and express community as they work and their increasing
• Considerate to people, sympathetic the points they make, knows when to ask questions and when not to break off
• Time administration of their own and others work
• Can do a SWOT examination with practical logics and offer suitable explanations
• Revolutionize management as there is a steady need to persuade other people to change their minds or behavior with time or obligations
• Enthusiastically looking for ways to make possible people
• Taking into account the comparative costs and advantages of probable achievements (Kessler, 2003).

Knowledge Required:
I make certain that all of the staff members should have Knowledge of:

• Practice for set of courses as well as guidance design are needed along with a plan for coaching employees
• Provide training to individuals and assemblies as well as to increase the training effects
• Put into practices go after for training, advice-giving and presentation consultancy
• The fully developed teaching theory and teaching approaches
• Implement course of actions for staff recruitment, assortment labor relations and negotiation, training, payment and reimbursement, and workforce information schemes
• Applicable utensils policies, actions, and approaches to promote local, state, or national sanctuary methods effectively to make sure the defense of people, organizations, belongings, and information
• Standards of Business and management connecting premeditated development processes of manufacture, allotment of resources, HR modeling, management abilities, as well as harmonization of people and reserves
• Making sure that customers are getting organizational personal services in ease. Such kind of personal services are consumer needs assessment, meeting quality patterns for services, and evaluation of consumer approval level
• Officially permitted precedents, laws, court performs,  government rules & regulations, agency regulations, decision-making orders and the self-governing political development
• verbal communication and sentence structure must be excellent while briefing with employees