Assessment 3
Part A – Prepare training session plan
The business owners have approved of the templates you have developed and asked you to involve and train other team members who will be required to help you prepare letters and invoices.
Task
The training session will be 15 minutes in duration, and will cover training in the use of the two templates you have prepared in Assessment 2.
The instruction sheets you have prepared for templates in Assessment 2, Part C should be handed out to the trainees during the session.
You must use the USB flash drive to open and save template and database files.
Prepare a training session plan that:
- Outlines a logical sequence for the training session
- Allocates time for the training of each template
- Ensures time constraints are met
- Identifies technology resources required for training
Your session must cover:
- Purpose of each template and automation
- Instructions on using templates and automations and demonstration
- Feedback from trainees to check their understanding
- Assessment of trainees’ ability to use templates
You must calculate and allocate sufficient time within your 15 minute time frame to each of the above elements.
Use the Training Session Plan template in Appendix H for this task.
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