CHCCCS015 Provide Individualised Support - Assessment Activities

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Assessment Activities

Activity 2A

  • Role Play Activity
  • Get into pairs.
  • Act out two different types of exchanges that could occur in your daily work schedule with a client. Do this in a manner that promotes and maintains trust and respect.
  • The exchanges must all be different, such as:
  1. Morning greeting
  2. Conversation as you work
  3. General conversation
  4. Answering an enquiry.
  • Next, have your partner act out a scene with you, but have them do something that would break trust or damage the relationship.
  • Point out what they did wrong and how it made you feel.

Activity 2B

  • Identify a typical aspect of a client’s individualised care plan.
  1. What is it?
  2. What are the client’s preferences or strengths regarding this?
  3. What are the organisational policies and procedures regarding this?
  4. How are these balanced?

Activity 2C

  • An elderly client is still living alone in the house they’ve lived in for 40 years. They are getting to the stage where the stairs are difficult to tackle on a daily basis and they have resorted to sleeping in their armchair every now and then. They are not ready to move out of their beloved home into a more practical bungalow. What equipment could help them remain in the home? How would you need to assemble this?

Activity 2D

  • Give examples of the different ways that a client’s family and carer can be included as part of the support team.

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Activity 2E

  • What is duty of care?
  • What is dignity of risk?
  • An elderly client is adamant that they want to continue to make their own meals rather than have a worker come in to do it. They have an unsteady hand and have previously burnt and cut themselves. You know that it is unsafe for them to continue making their own meals but need to respect their wishes. What would you do? How would you balance the duty of care requirements with the dignity of risk requirements?

Activity 2F

  • Identify three potential workplace hazards.
  • What could happen if these hazards went unnoticed or unreported?
  • How could you rectify these hazards?

Activity 2G

  • What should a clean environment include?
  • Outline the different ways in which you can maintain a clean environment for your clients.
  • Summarise what a comfortable environment should do/include:
  • A comfortable environment will be individual to the particular client that you are providing care and support for. Give details of a specific time that you altered an environment for a client in order to make them feel comfortable.

Activity 2H

  • Define dignity.
  • Define privacy.
  • It is essential to respect clients’ individual differences. Give examples of the different ways that you can do this to maintain their dignity and privacy whilst providing them with support.

Activity 2I

  • Give details of a time when you have had to seek assistance because it was not possible to provide the appropriate support for a client.
  • Why was it not possible to provide the appropriate support?
  • Who did you seek assistance from and why?

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