CHCAGE001 Facilitate The Empowerment Of Older People - Assessment Activities

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Assessment Activities

Activity 3A

  • Name five rights that you will need to assist an older person to understand.
  • What is the process for an older person wishing to make a complaint regarding their aged care?

Activity 3B

  • What are the five major rights that older people have, regarding care? Give an example of details for each.

Activity 3C

  • How would you respond if you witnessed or knew an older person's rights were being violated?
  • Define elderly abuse. How can it be identified? What are your organisation's guidelines for responding to elderly abuse cases?

Activity 3D

  • What topics might a client complain about?
  • What is your organisation process for handling complaints?
  • What possible outcomes could complaints have?

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