KII6023 Innovation And Continuous Improvement - Assessment Task 1

Task 1: Review Programs, Systems and Processes

In this task, you will use the Better Bike Shops policy and procedures and report on performance to outline strategies for the development and sustainability of the business. You will do this through an evaluation of these documents to produce a more accurate performance monitoring system and the research of the market to identify future innovations and opportunities.

1. Establish strategies to monitor and evaluate performance and sustainability
2. Undertake analyses of supply chains, operational, product & service delivery systems
3. Identify and evaluate performance measures and assessment tools and techniques
4. Analyse performance reports and variance from plans for key results of the Shop
5. Identify and analyse changing trends and opportunities relevant to the Shop

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