FNS50217 Diploma of Accounting Oral communication assessment LA023776

Document title: Oral communication skills assessment Version 1.0 Page 2 of 5
Resource ID: FNS50217
What you have to do
Welcome to the oral communication skills assessment.

The aim of this assessment is for you to demonstrate your oral communications skills by
participating in a conversation with your teacher. This will involve you scheduling a meeting
to have a face-to-face conversation with your teacher. The meeting will be conducted by a
video link, whereby your teacher will be able to see you and vice versa.
The skills that need to be demonstrated to meet the requirements of the training package
involve listening, questioning, and participating in verbal exchanges in a professional
manner.
You have been provided with some questions in the case study that will help you prepare
for this meeting, but keep in mind other questions and information will be raised during the
meeting.

Competency requirements
Students must achieve a satisfactory result in each element to pass this assessment.
If you do not satisfactorily complete any of the questions (i.e. you do not achieve the
nominated passing mark for that question) then you will be required to do a gap assessment
or a resubmit of the entire assessment. Please note you will not be able to attempt the
assessment more than twice.

Document title: Oral communication skills assessment Version 1.0 Page 3 of 5
Resource ID: FNS50217
Task 1 Case Study: Shoe Delight

You have been contracted as a consultant for Jane (owner of the Shoe Delight) to analyse
the financial and business operations of her company.

Background Information
Jane started an online business over two years ago, designing and selling shoes. The
business was an instant success and Jane now has over 200 regular customers across
Australia. At a recent shoe convention held in Atlanta, USA, Jane was introduced to Fred a
successful businessman from France. Fred has offered to finance an expansion of Jane’s
business and would like Jane to consider widening her market to Walmart (American
multinational retail corporation), as well as offering her services online to the United States
(US) market.