BSBTWK502 Manage team effectiveness - Assessment Task 2

Task 2 – Written Report

Part A – Team Performance Plan

Develop a Team Performance Plan detailing the following:

1. Team purpose, roles, and responsibilities according to organisational and task objectives
2. Expected outcomes, key performance indicators (KPIs) and goals for work team
3. Strategies to support team members in meeting expected performance outcomes
4. Strategies for facilitating team member input into planning, decision making and operational aspects of team tasks
5. Policies and procedures for promoting team member accountability for personal work and team tasks
6. Feedback to team members on team effort and contributions
7. Processes for identifying and addressing issues, concerns and problems identified by team members

Part B – Post-Project Review Report

Pretend that you have just implemented the project and it was successfully completed. Now you have to discuss how you have facilitated teamwork and liaised with stakeholders. Create a Post-Project Review Report detailing the strategies you used on how to:

1. Encourage team members to participate in and to take responsibility for team activities
2. Support the team in identifying and resolving work performance problems
3. Promote work team collaboration through individual behaviour
4. Establish and maintain open communication processes with relevant stakeholders
5. Communicate information from line management to the team
6. Communicate and follow-up unresolved issues, concerns and problems raised by team members with line management
7. Address unresolved issues, concerns and problems raised by stakeholders