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Forum Submission Assignment Help
Identify a common problem your company encounters when engaging with clients in financial planning. Your problem must be specific and relevant. The problem may be a particular bias, client anxiety, assumption (e.g. heuristic) or information uncertainty.
This could have occurred as a result of:
- an error or misunderstanding with the client
- poor processing/systems in the company which has resulted in a poor outcome for the client
- providing the wrong type of service to the wrong client segment
- a lack of staff knowledge/training which has resulted in a client complaint
- a client leaving the company or requesting to deal with someone else in the company as a result of poor experience/misunderstanding or merely a personality clash (behavioral biases).
If you do not have direct experience in financial planning or direct client engagement experience, interview a financial adviser and ask them to identify a common problem they encounter when engaging with clients. If you decide to do this, you can use the interview questions in Appendix 1 of Assignment 1 to help you ask the right questions
Part 1: Describe the chosen problem in the forum (5 marks | Word limit: 200 words).
Using the KapLearn forum for this subject, you are required to post a brief description of the problem you have chosen and how this relates to the concepts of behavioral finance. Provide specific and relevant examples of the client issues being addressed. In the ‘Task 1 submissions’ forum, add a new discussion topic for your chosen problem. In the subject line include the following: ‘Your full name — Task 1’. Do not name the relevant business/organisation where this problem may have occurred. The tutor will provide feedback on the problem you have chosen and you should use this feedback when completing Assignment 1.
Part 2: Contribute to other postings (5 marks)
You are required to participate in the ‘Task 1 submissions’ forum by contributing to at least two (2) other students’ chosen problems. In your contribution, you may provide feedback on their chosen problem and how they have related it to the theory, or you may choose to comment on how their chosen problem is also relevant to your own workplace. In contributing to the forum, ensure your postings are respectful and do not:
- insult other students or their work
- include derogatory or inappropriate comments
- use swearing or offensive language.
Ensure you keep your feedback posts separate to your own submission (Part 1) so that the tutor is able to track your posts as well as posts made by other students.
Note: Any discussions following the task due date will not be counted towards the 10 marks. You must have completed Part 1 and Part 2 before the due date allowing time for you to contribute to other students’ post, and also allowing for others to contribute to your post before the due date.
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