KII6023 Innovation And Continuous Improvement - Assessment Task 2

Task 2: Develop Options for Continuous Improvement

In this task, the student will use the ‘Report on the Bicycle Shop’ document to identify current performance issues. Using the continuous improvement model located in the ‘Continuous Improvement Policy and Procedures’, they will then develop a set of improvements that are contained in the strategies, actions, and control indicators through the collaboration of the team. They will then undertake a risk management and cost analysis and seek approval through agreed organisational processes.

1. Brief team on performance improvement strategies
2. Make decisions in consultation with the Area Manager
3. Encourage, test and recognise new ideas
4. Undertake risk management for each improvement option
5. Undertake cost-benefit analysis for each improvement option
6. Approve innovations through agreed organisational processes