MGT603 Systems Thinking

This assessment is to be completed individually and is linked to Assessment 1.
To successfully complete Assessment two (2) students will write a comprehensive report that helps resolve the problem they introduced in Assessment 1. Using the resulting discussion as a platform students are required to analyse and synthesise consequences on MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 2 of 7 various stakeholders involved while achieving the goals and objectives through policy implementation. There are two (2) sections to Assessment 2
1) Rich Picture – Students are to create a Rich Picture of the problem they identified in Assessment 1. This can be hand drawn and should provide an consise overview of the complex system under review.
2) Root Definition report using CATWOE – A Root Definition report is a structured analysis and description of the system being investigated. A Root Definition report explains the what, how and why. A CATWOE analysis can help in the development of a thorough Root Definition Report. CATWOE is a mnemonic that identifys all stakeholders in the system being analyzed. CATWOE stands for

C- Customers/clients
A - Actors
T – Transformation Process
W- Weltanschauung / Worldview
O – Owners
E- Environment

To successfully complete Assessment 2 both sections must be completed. Your final report must include:
• Rich Picture
• Root Definition Report using CATWOE.
• And, based on these two tools, students will recommend a minimum of two (2)
optimal solutions to overcome the problem/policy challenge identified in
Assessment 1.