BSBPMG516 - Manage Project Information and Communication

ASSESSMENT INFORMATION FOR  LEARNERS 

Throughout your training we are committed to your learning by providing a training  and assessment framework that ensures the knowledge gained through training is  translated into practical on the job improvements.  

You are going to be assessed for:  

• Your skills and knowledge using written and observation activities that apply  to the workplace. 
• Your ability to apply your learning. 
• Your ability to recognise common principles and actively use these on the job. 

All of your assessment and training is provided as a positive learning tool. Your assessor  will guide your learning and provide feedback on your responses to the assessment  materials until you have been deemed competent in this unit. 

How you will be assessed 

The process we follow is known as competency-based assessment. This means that  evidence of your current skills and knowledge will be measured against national  standards of best practice, not against the learning you have undertaken either recently  or in the past. Some of the assessment will be concerned with how you apply your skills  and knowledge in the workplace, and some in the training room as required by each  unit. 

The assessment tasks have been designed to enable you to demonstrate the  requirements of the performance criteria and knowledge in this unit to successfully  demonstrate competency at the required standard.  

Your assessor will ensure that you are ready for assessment and will explain the  assessment process.  Your assessment tasks will outline the evidence to be collected and  how it will be collected, for example; a written activity, case study, or demonstration and  observation.

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The assessor will also have determined if you have any special needs to be considered  during assessment. Changes can be made to the way assessment is undertaken to  account for special needs and this is called making Reasonable Adjustment. 

What happens if your result is ‘Not Yet Competent’ for one or more  assessment tasks? 

Our assessment process is designed to answer the question “has the desired learning  outcome been achieved yet?” If the answer is “Not yet”, then we work with you to see  how we can get there. 

In the case that one or more of your assessments has been marked ‘NYC’, your trainer  will provide you with the necessary feedback and guidance, in order for you to resubmit  your responses.  

What if you disagree on the assessment outcome? 

You can appeal against a decision made in regards to your assessment.   An appeal should only  be made if you have been assessed as ‘Not Yet Competent’ against a specific unit and you feel  you have sufficient grounds to believe that you are entitled to be assessed as competent. You  must be able to adequately demonstrate that you have the skills and experience to be able to  meet the requirements of units you are appealing the assessment of.  

Your trainer will outline the appeals process, which is available to the learner. You can request a  form to make an appeal and submit it to your trainer, the course coordinator, or the  administration officer. The RTO will examine the appeal and you will be advised of the outcome  within 14 days. Any additional information you wish to provide may be attached to the appeal  form. 

What if I believe I am already competent before training? 

If you believe you already have the knowledge and skills to be able to demonstrate  competence in this unit, speak with your trainer, as you may be able to apply for  Recognition of Prior Learning (RPL). 

Assessor Responsibilities 

Assessors need to be aware of their responsibilities and carry them out appropriately.   To do this they need to: 

• Ensure that participants are assessed fairly based on the outcome of the  language, literacy and numeracy review completed at enrolment.

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• Ensure that all documentation is signed by the learner, trainer, workplace  supervisor and assessor when units and certificates are complete, to ensure  that there is no follow-up required from an administration perspective. 
• Ensure that their own qualifications are current.  
• When required, request the manager or supervisor to determine that the  learner is ‘satisfactorily’ demonstrating the requirements for each unit.  ‘Satisfactorily’ means consistently meeting the standard expected from an  experienced operator.  
• When required, ensure supervisors and learners sign off on third party  assessment forms or third party report. 
• Follow the recommendations from moderation and validation meetings. 

How should I format my assessments? 

Your assessments should be typed in an 11 or 12 size font for ease of reading. You must  include a footer on each page with the learner name, unit code and date. Your  assessment needs to be submitted as a hardcopy or electronic copy as requested by  your trainer.   

How long should my answers be? 

The length of your answers will be guided by the description in each assessment, for  example:

Type of Answer	Answer Guidelines
Short Answer	4 typed lines = 50 words, or   5 lines of handwritten text
Long Answer	8 typed lines = 100 words, or  10 lines of handwritten text =  13of a foolscap page
Brief Report	500 words = 1 page typed report, or  50 lines of handwritten text = 112foolscap handwritten pages

 

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Mid Report	1,000 words = 2 page typed report  100 lines of handwritten text = 3 foolscap handwritten pages
Long Report	2,000 words = 4 page typed report  200 lines of handwritten text = 6 foolscap handwritten pages

 

How should I reference the sources of information I use in my  assessments? 

Include a reference list at the end of your work on a separate page. You should reference  the sources you have used in your assessments in the Harvard Style. For example: 

• Website Name – Page or Document Name, Retrieved insert the date. Webpage  link.  
• For a book: Author surname, author initial Year of publication, Title of book,  Publisher, City, State.

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ASSESSMENT GUIDE 

The following table shows you how to achieve a satisfactory result against the criteria  for each type of assessment task. The following is a list of general assessment methods  that can be used in assessing a unit of competency. Check your assessment tasks to  identify the ones used in this unit of competency.

Assessment Method	Satisfactory Result	Non-Satisfactory Result
You will receive an overall result of Competent or Not Yet Competent for this unit. The  assessment process is made up of a number of assessment methods. You are required to  achieve a satisfactory result in each of these to be deemed competent overall. Your  assessment may include the following assessment types.
Questions	All questions answered  correctly	Incorrect answers for one  or more questions
	Answers address the   question in full; referring  to appropriate sources  from your workbook   and/or workplace	Answers do not address  the question in full. Does  not refer to appropriate or  correct sources.
Third Party Report	Supervisor or manager  observes work   performance and confirms  that you consistently meet  the standards expected  from an experienced   operator	Could not demonstrate  consistency. Could not  demonstrate the ability to  achieve the required   standard
Written Activity	The assessor will mark the  activity against the   detailed   guidelines/instructions	Does not follow   guidelines/instructions
	Attachments if requested  are attached	Requested supplementary  items are not attached
	All requirements of the  written activity are   addressed/covered.	Response does not   address the requirements  in full; is missing a   response for one or more  areas.

 

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	Responses must refer to  appropriate sources from  your workbook and/or  workplace	One or more of the   requirements are   answered incorrectly.  Does not refer to or utilise  appropriate or correct  sources of information
Observation/Demonstration	All elements, criteria,   knowledge and   performance evidence are  demonstrated at the   appropriate AQF level	Could not demonstrate  elements, criteria,   knowledge and   performance evidence at  the appropriate AQF level
Case Study	All comprehension   questions answered   correctly; demonstrating  an application of   knowledge of the topic  case study.	Lack of demonstrated  comprehension of the  knowledge required to   complete the case study  questions correctly.  One  or more questions are  answered incorrectly.
	Answers address the   question in full; referring  to appropriate sources  from your workbook   and/or workplace	Answers do not address  the question in full; do not  refer to appropriate   sources.
Practical Activity	All tasks in the practical  activity must be completed  and evidence of   completion must be   provided to your   trainer/assessor.   All tasks have been   completed accurately and  evidence provided for  each stated task.	Tasks have not been   completed effectively and  evidence of completion  has not been provided.
	Attachments if requested  are attached	Requested supplementary  items are not attached

 

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ASSESSMENT COVER SHEET

Assessment Cover Sheet
Learner’s name:
Assessors   Name:		Date   Submitted:
The following questions are to be completed by the assessor:
Is the Learner ready for assessment?		Yes	No
Has the assessment process been explained?		Yes	No
Does the Learner understand which evidence is to be  collected and how?		Yes	No
Have the Learner’s rights and the appeal system been fully  explained?		Yes	No
Have you discussed any special needs to be considered  during assessment?		Yes	No
The following documents must be completed and attached:
□  Written Activity and Checklist  The learner will complete the written activity provided to  them by the assessor. The Written Activity Checklist will be  completed by the assessor.		S	NYS
□  Practical Activity Checklist  The learner will demonstrate a range of skills and the  assessor will observe where appropriate to the unit. The  Practical Activity Checklist will be completed by the  assessor.		S	NYS
□  Questions and Questions Checklist  The learner will answer a range of questions either  verbally or written. The Questions Checklist will be  completed by the assessor.		S	NYS
Learner Declaration
I agree to undertake assessment in the knowledge that information gathered will only  be used for professional development purposes and can only be accessed by the RTO

 

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I declare that:  □  The material I have submitted is my own work  □  I have kept a copy of all relevant notes and reference material that I used in the  production of my work  □  I have given references for all sources of information that are not my own,  including the words, ideas and images of others
Learner  Signature:			Date:
Result and Feedback
Feedback to Learner:
Overall Outcome  □Competent □Not yet  Competent
Assessor   Signature:			Date:

 

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WRITTEN ACTIVITY  

Your task is to write the answers to each of the following questions. Answers should  exceed 50 words but no more than 100 words for each questions: 

1. Identify and explain at three (3) examples of the alternative communication  methods and media that may be used in project communication management,  and discuss their application on various projects. 
2. What are the effective project-management information systems? Outline the  various applications off each identified. 
3. What are the methods that could be used to evaluate information systems and  communication processes?

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WRITTEN ACTIVITY CHECKLIST 

Written Activity Checklist
For this assessment, the learner must complete the written activity.   The written activity is a stand-alone activity that will allow the learner to display the  requirements of the performance criteria and knowledge evidence in this unit that are  essential when deciding overall competency.
Learner Name:
Assessor Name:
		Has the learner  satisfactorily completed  the written activity?
		Yes	No
Did the Learner provide evidence of their ability to:
Identify and explain at three (3) examples of the  alternative communication methods and media that  may be used in project communication management,  and discuss their application on various projects.		⬜	⬜
What are the effective project-management information  systems? Outline the various applications off each  identified.		⬜	⬜
What are the methods that could be used to evaluate  information systems and communication processes?		⬜	⬜
Feedback to Learner:

 

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Result □ Satisfactory □ Not Yet Satisfactory
Assessor’s Signature:	Date:

 

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PRACTICAL ACTIVITY 

The following task must be conducted in a safe environment where evidence gathered  demonstrates consistent performance of typical activities experienced in the  management and leadership – project management field of work and include access to: 

• Project communication and information management documentation • Examples of how communication was managed on projects 
• Case studies and, where possible, real situations 

For this task you are to complete the following steps to demonstrate your ability to  manage project information and communication.  

Plan the information and communication processes through the following steps:  1. Obtaining input from stakeholders, identify, analyse and document the  information requirements for the project, as the basis for the communication  planning 

2. Within your delegated authority, develop an agreed communication management  plan to support achievement of project objectives 
3. Establish, and maintain, a designated project-management information system to  ensure quality, validity, timeliness and integrity of information and  communication 

Complete the following steps to implement the developed project information and  communication processes:  

4. Manage the generation, gathering, storage, retrieval, analysis and dissemination  of information by project staff and stakeholders  
5. Implement a designated information-validation processes to optimise the quality  and the accuracy of data, modifying the system as required, and monitoring and  controlling it to ensure that data falls within an acceptable range. Provide the  processes implemented, ensuring to document any modifications.  
6. Implement, and maintain, the appropriate communication networks

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7. As they arise, identify and resolve communication and information-management  system issues. Record all issues identified, and how these were resolved. 

Perform the following steps to assess information and communication outcomes: 8. Finalise and archive the project records, according to the agreed project  information ownership and control requirements 

9. Review the project outcomes to determine the effectiveness of the information  management and communication processes and procedures. Provide this review. 10. Identify, and accurately document. the lessons learned and recommended  improvements for application in future projects

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PRACTICAL ACTIVITY CHECKLIST 

*Multiple copies of the checklist will need to be printed if the activity is to be performed  more than once. 

Practical Activity Checklist
For this assessment, the learner must complete the practical activity.   The practical activity is a stand-alone activity that will allow the learner to display the  knowledge and performance evidence that is essential when deciding overall  competency.
Learner Name:
Assessor Name:
		Has the learner  satisfactorily completed  the practical activity?
		Yes	No
Did the Learner provide evidence of their ability to:
Obtaining input from stakeholders, identify, analyse  and document the information requirements for the  project, as the basis for the communication planning		⬜	⬜
Within your delegated authority, develop an agreed  communication management plan to support  achievement of project objectives		⬜	⬜
Establish, and maintain, a designated project management information system to ensure quality,  validity, timeliness and integrity of information and  communication		⬜	⬜
Manage the generation, gathering, storage, retrieval,  analysis and dissemination of information by project  staff and stakeholders		⬜	⬜
Implement a designated information-validation  processes to optimise the quality and the accuracy of  data, modifying the system as required, and monitoring  and controlling it to ensure that data falls within an  acceptable range. Provide the processes implemented,		⬜	⬜

 

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ensuring to document any modifications.
Implement, and maintain, the appropriate   communication networks	⬜	⬜
As they arise, identify and resolve communication and  information-management system issues. Record all  issues identified, and how these were resolved.	⬜	⬜
Finalise and archive the project records, according to  the agreed project information ownership and control  requirements	⬜	⬜
Review the project outcomes to determine the  effectiveness of the information management and  communication processes and procedures. Provide this  review.	⬜	⬜
Identify, and accurately document. the lessons learned  and recommended improvements for application in  future projects	⬜	⬜
Feedback to Learner:
Result □ Satisfactory □ Not Yet Satisfactory
Assessor’s Signature:	Date:

 

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QUESTIONS 

The following questions may be answered verbally with your assessor or you may write  down your answers. Please discuss this with your assessor before you commence. Short  Answers are required which is approximately 4 typed lines = 50 words, or 5 lines of  handwritten text. 

Your assessor will take down dot points as a minimum if you choose to answer them  verbally. 

Answer the following questions either verbally with your assessor or in writing. 1. Who are the stakeholders you would include when identifying, analysing and  documenting information requirements as the basis for communication  planning? 

2. What information will you determine, within your delegated authority, and  include in an agreed communication management plan to support the  achievement of project objectives? 
3. What is the reason for establishing and maintaining a designated project management information system? 
4. List three (3) of the strategies you might consider and use to manage the  generation, gathering, storage, retrieval, analysis and dissemination of  information by project staff and stakeholders 
5. Why would you implement, modify, monitor and control designated information validation processes? 
6. What are four (4) examples of communication channels you might include in the  communication networks implemented and maintained?  
7. Who is responsible for identifying and resolving issues with the communication  and information-management systems?  
8. Explain how to finalise records before archiving them according to agreed  project information ownership and control requirements. 
9. What is the agenda you will follow when reviewing the project outcomes to  determine effectiveness of management information and communication  processes and procedures?  
10. What is the process that can be used, at any time during the project, to identify  and document the lessons that can be learned? 

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QUESTIONS CHECKLIST

Questioning Checklist
The assessor needs to indicate whether they have conducted the questioning as  written questions or as verbal questions by ticking the box below.
□ Written Questioning			□ Verbal Questioning
The assessor must provide evidence with the assessment tool. For written questions,  the assessor must provide the learner’s original written responses. For verbal  questioning, the assessor must provide dot points as a minimum on the learner’s  responses.  For details on how to conduct and contextualise this form of assessment, please refer  to the questioning checklist explanation in the assessor guide.
Learner’s name:
Assessor’s name:
If questions are answered verbally, the assessor must write  detailed notes on the learners responses. If answers are recorded  separate to this document, they must be attached to the  assessment documents.				Satisfactory   response
				Yes	No
1	Who are the stakeholders you would include when  identifying, analysing and documenting information  requirements as the basis for communication planning?			⬜	⬜
2	What information will you determine, within your delegated  authority, and include in an agreed communication  management plan to support the achievement of project  objectives?			⬜	⬜
3	What is the reason for establishing and maintaining a  designated project-management information system?			⬜	⬜
4	List three (3) of the strategies you might consider and use to  manage the generation, gathering, storage, retrieval, analysis  and dissemination of information by project staff and  stakeholders			⬜	⬜
5	Why would you implement, modify, monitor and control  designated information-validation processes?			⬜	⬜

 

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6	What are four (4) examples of communication channels you  might include in the communication networks implemented  and maintained?		⬜	⬜
7	Who is responsible for identifying and resolving issues with  the communication and information-management systems?		⬜	⬜
8	Explain how to finalise records before archiving them  according to agreed project information ownership and  control requirements.		⬜	⬜
9	What is the agenda you will follow when reviewing the  project outcomes to determine effectiveness of management  information and communication processes and procedures?		⬜	⬜
10	What is the process that can be used, at any time during the  project, to identify and document the lessons that can be  learned?		⬜	⬜
Feedback to Learner:
Result □ Satisfactory □ Not Yet Satisfactory
Assessor’s Signature:		Date: