Help on Reflective Report on Company Visit

Learning from the company’s operational activities in general

DP World operates as a stretch point that carries and manages movement and shipment of all TEU’s. The functions also involve loading and unloading of vessels and are directed by operation system of DP World itself known as SPARCS. At the West Swanson Dock the services related to ship mooring involves extensive network of bunkers through long, narrow and flat bottom both used on canals, purified water, ship mending and ship examination.

Your reaction to what you saw. Connection with any preconceived ideas, understanding, etc

DP world operations is scattered over 60 countries covering 6 continents but due to lack of exports there is less foreign exchange currency reserve with the company that affect its growth prospects.

Relation of the company operations to the current and previous UG / PG studies

Yes, the DP world operations are similar to course undertaken as the degree attained in my graduation was of foreign trade and includes subjects of shipping, documentation and logistics.

Logistics / supply chain insights

The supply chain process majorly undertakes through cargos and barge with sufficient lead times.

DP that renders customers with a right to demand and the improved quality level provides a good customer experience and standardization leads to reliability and relevance to the customers. The customers are provided with world-class reliable services and maintaining of valuable relationship being Australia a customer market and makes DP a market leader.

Things that Impressed you the most:

The company has diversified and expanded to covering 60 countries and 6 continents in a very short period of time with its quality services and has attained a goodwill by catering to the needs of the consumer market in Australia by making huge imports.

The staff and the management is immensely pressurized for achieving excellence of operations which at times creates discrepancy in the effective and efficient function of the corporation as much more dependency on the manual and labor leads to subjectivity and inefficiency.

Areas of Improvement :

The Dp world is enjoying duopoly with Patrick and have strong global presence and connections which can support the company to increase its exports which are at present scanty. The hindrance and mishandling of equipments within the organization could leads to costly affairs to Dp World leading to impact on company’s performance adversely.

Aspects of supply chain management or relationships with customers and suppliers were evident

The Dp world was working in amalgamation with the Port of Melbourne which was situated at the north of Port Phillip Bay and handles container and general cargo port around 37% of the nation’s container trade. More than 100 nautical miles of shipping channels are being, managed by the port and provide services with more than 40 shipping lines handling around 7000 containers per day. The Dp world supplies the vessel containers via barge and cargo. The Dp world has maintained fair relationship with the customer by providing them trustworthy quality services via importing massively to cater to large Australian consumer market.

Logistics services

The Dp world is at straddle point and the vessels are loaded and unloaded situated at its designated area and hold up the TEU’s and put them in a staging area and the cranes offload each TEU at a designated area.

The straddle carriers pick up the TEU and put it on the truck when the corresponding truck or train reaches the location point. The straddle carriers off the truck/train or staging area take the loaded TEU’s to the crane at the time the vessel got empty. The TEU is picked and placed by the crane at the allocated area.

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