7012EHR Organisational Change - Take-Home Final Exam

Part A

Question 4

The external consulting team have begun to discuss amongst themselves how they are going to ensure any changes that they introduce into this organisation “stick” (i.e., are institutionalised). Define what the institutionalisation of change refers to based on material discussed in 7012EHR. Discuss how Cummings and Worley’s (2009) model of change institutionalisation could be applied to inform decision-making about how to make change “stick” in this organisational setting.

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