LST2BSL Introduction To Business Law And Ethics - Common Law Assignment

Question 4:

After her experience with Ronald, Joanna is feeling cautious about clients backing out of their promises. She decides to print a set of stickers to provide to customers. The stickers state: “Cancellation of any future appointment must be communicated in writing at least one week in advance, otherwise the fee for that appointment is payable in full.”
Joanna places a sticker on the back of each receipt in her receipt book. She usually fills out receipts for each job and provides them to her clients after each visit.

4. Is the statement on the sticker binding on future clients? (4 marks)