The challenges faced by the international banking industry are related to survival in highly competitive financial sectors and improve the quality of services and products to attain customers’ satisfaction (Johnson & Scholes 2012). Apart from the achievement of financial and economic targets, the concerns for environmental protection and betterment of society are also rising in the international banking industry. The advancement of environment concerns, hazards of rapid industrialization to human and the planet’s environment, and responsibility of a sustainable business are some important considerations. As Afsharipour (2011) added that expectation of the banking sector to fulfill the responsibility of internal and external stakeholders have been increased in recent decades. Hence, apart from providing competitive services to customers, the concerns for employees, stockholders, community, and other stakeholders is one of the main considerations of corporate governance in banks (Das and Ghosh, 2004).
This paper is based on the proposal of a tentative research in the areas of corporate governance and sustainable banking practices in Australia. The challenges and issues faced in implementing the sustainable and responsible business practices of large private banks of Australia will be undertaken in view of the corporate governance framework. The research will evaluate the necessary corporate governance measures needed by the private banks in Australia to fulfill the responsibility and sustainability in the areas of environment, social, people, and ethical business activities.
This paper is organized in three major sections and sub sections. The first section of introduction deals with the brief introduction of topic, problem statement, aim and objectives, research questions and rationale of this research. The second section is comprised on the conceptual framework and development of hypotheses. The last section entails the research, tentative research methodology discussion for the proposed research. Gantt chart and research budgeting are also components of the methodology.
The notion of corporate social responsibility (CSR) has derived the attention of management to target business practices in a wide spectrum of ethical concerns. The companies and corporations are now required to show the progress towards attainment of balanced goals of shareholders and other stakeholders in society (Shalman 2010). The external issues like recent financial recession have also affected the banking operations around the globe. The recession of 2008-9 has dropped share markets, shaken the trust of stockholders and customers, unemployment and restructuring in the banking sector of US and Europe, and decline in investment and mortgage financing sectors have impacts on the global banking industry (Amadeo, 2015).
In this scenario, the analysis of the impact of sustainable and responsible business practices on corporate governance frameworks of banks is important. The study will provide a comprehensive evaluation of the role of banks in improving the customers as well as community and society states to uplift the standards of living. The policies of banks towards stakeholders will define the role of corporate governance in the evolution of sustainable business practices in the banking industry of Australia. There are very rare studies found in this area apart from major researches on the banking industry of UK and US (Hansen 2011).
Aim of Research
To evaluate the relationship of corporate governance and sustainable business practices and their impact on social, environmental, and ethical aspects in Australian banking industry
To evaluate the literature related to corporate governance and sustainable business practices in the banking sector.
To evaluate the consumers and employees perception about the sustainable business practices of Australian banks
To determine the relationship of corporate governance and sustainability performance of Australian banks
The scope of the proposed research will be limited to the four main players of Australian banking sector Australia and New Zealand Banking Group (ANZ), National Australia Bank (NAB), Commonwealth Bank of Australia (CBA), and Westpac bank. The corporate governance practices in post recession stage from 2009 till present are considered with their impact on the sustainable and responsible behaviour of these banks. The perceptions of employees and customers will be considered as the performance indicators of these banks in the concerned areas.
The survival from recession has also affected the consumers trust level and banks attend to secure stable positions. The huge losses to the world’s large banks and high unemployment in this sector had turned into bankruptcy of some countries like Greece and Iceland (Sharma, et al., 2011). In this scenario this research is very important to analyse the issues and challenges faced by four largest banks of Australia. The feedback from employees and customers will add in the information to be collected from employees and customers. The other benefits of this research can be the ways in which banks services and initiatives of CSR affected the perception of consumers and employees. The role of board of governors, managers, and employees will be clarified in deciding the role of banks in the society. The research is also important to describe the underlying issues in the Australian banking industry related to ethical banking practices.
The expected research outcome will define the nature of relationship and dependence of corporate governance on CSTR and sustainability initiatives of Australian leading banks. The role of directors, managers, and employees will be clear and the perceptions of customers will be used to determine the actual performance of these four leading banks in Australia.
The rising concern of consumers about environmental degradation and service standards of corporations is an alarming indicator of the banking industry as well (Nicholson et al 2012). The customers are directly connected with the banks services for long time and trust their banks for security of their financial transactions and banking needs. On the other hand, Shalman (2010) expressed that as the trust of consumers and employees is shaken like that in the case of Lehman brothers US or BCCI bank UK, the questions are raised about the sustainability and responsibility of banks towards greater good of society (Armour 2011). The education of externalities in the areas of people, employees, customers, social, environmental and ethical needs are attuned by the BOG initiatives to establish a single norm of practices to meet the needs of all stockholders in the society. In this respect the development of sustainability frameworks like Triple bottom line have affected the norms of the banking industry as well (Nicholson et al 2012).
Corporate governance understanding to scholars refers to the business decisions and principles that apply to control the mechanisms of business in a large corporation (Hansen 2011). According to the study of Harjoto and Laksmana (2016), corporate governance stands for the norms and business laws that served to establish the relationship of board of governors, directors, managers, and shareholders to resolve agency issues. On the other hand, severe financial scandals like that of Lehman brothers, Enron, and BCCI bank have transferred the attention of critics to the evolution in the traditional role of corporate governance. As per Shailer (2004), the need of ethical practices, accountability, reporting, and disclosure are the issues related to corporate social responsibility and sustainability. The role of investors and regulators is to keep on rising in the banking industry as well to pledge the commitment of honest and transparent principles of corporate governance. The dilemma of fulfilling the stockholders demands of maximum profits and the society requirement of responsible and sustainable business are difficult to manage in corporate governance frameworks. According to Aguilera et al (2010), banking industry amid the tight monetary policies, financial recessions, and financial targets, gain of a status of sustainability and responsible business practices is also important.
Corporate social responsibility consideration in an organization is related to the initiatives taken by the organization to act as a responsible entity towards the environment preservation and community development (Persefoni et al 2014). The accountability of the organizations is considered with respect to the economic, social, and environmental aspects that constituted the framework of triple bottom line (Gompers et al, 2003). Though, the role of sustainability and responsible policies are attached to the term CSR in broad perspectives but it is not just limited to environmental preservation only (Shalman 2010). The researchers argued that though the banking industry is not directly connected with the environmental and social aspects but backing of companies that violates environmental protection laws and exploit people through unethical business practices can make the practices of banks unethical too (Panayiotou (2009). In this aspect it is important to consider that apart from being accolade on international sustainability platforms, report of Oxfam (2014) revealed that the big four banks of Australia, ANZ, CBA, NAB, and Westpac are involved in backing timber and agricultural companies to grab large lands in developing countries. Also, these four banks are criticized for backing oil and fossil industry, apart from the scandals of dodgy financial advice, internal trading, and rate fixing in these banks (Conversation 2015).
The proposed research will use an explanatory or descriptive methodology that suits the aim and objectives stated in the sections discussed above. The collection of secondary and primary data will be based on the choice of various methods as described in the pages below:
Selection of the secondary data will be used to conduct an in-depth and argumentative critical analysis of the literature on corporate governance and sustainable practices of the banking operations in Australia. The relevant and updated scholarly research studies will be selected from the sources like Google Scholar, Emerald, John Wiley, and Science Direct. The journal articles in the period of 2005 till 2016 will be searched on these data bases. The secondary data collected from the wide selection of articles will be analysed by using thematic analysis so that the literature review can be divided in specific sections and subsections (Saunders et al 2012)
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